1.800.858.7378 npic@ace.orst.edu
We're open from 8:00AM to 12:00PM Pacific Time, Mon-Fri

About NPIC

NPIC provides objective, science-based information about pesticides and pesticide-related topics to enable people to make informed decisions about pesticides and their use. NPIC is a cooperative agreement between Oregon State University and the U.S. Environmental Protection Agency.

The objectives of NPIC are:

  1. To serve as a factual source of information for diverse professional and public audiences on pesticide-related issues;
  2. To operate a toll-free, bi-lingual telephone information service for all callers in the United States and its territories, Monday through Friday at least 4 hours per day, with accessibility to voicemail during closed hours, and ability to address inquiries through e-mail and social media;
  3. To develop and maintain English and Spanish websites accessible to broad audiences and host NPIC original content, state-of-the-art information technology tools and links to unbiased and authoritative sources of information about pesticides;
  4. To collect robust pesticide incident data through systematic protocols and to disseminate the information through scheduled reporting and by request from U.S. EPA and partner agencies;
  5. To conduct our service professionally, with an emphasis on teamwork, integrity and accountability, and a strong commitment to collaboration and exceptional customer service.

"PODCast" Click on the headphone icon to the left to download and listen to a short PestiByte PODcast describing NPIC services. Look for the PestiByte headphone icon on other pages, including Common Pesticide Questions page for more PODcast downloads!

meet the specialists


Foreign Language Capability:

NPIC can assist people in over 240 different languages through the use of an over-the-phone language service with staff trained in medical and scientific terminology. This same service is used by numerous poison control centers across the United States.

NPIC Publications:

NPIC produces many types of publications including research papers, frequently asked questions, annual reports, outreach materials, podcasts and other resources available to the public. Click here to see a complete list of publications.

About the NPIC Web Site

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If you have questions about this, or any pesticide-related topic, please call NPIC at 1-800-858-7378 (8:00am - 12:00pm PST), or email us at npic@ace.orst.edu.

Last updated March 20, 2017

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